New Leadership on Campus


July 7, 2021

We are excited about the following changes and additions to our management team. Chanda Palmer has been promoted to Chief Operating Officer. She has served as the Director of Marketing since 2010. Mrs. Palmer received her bachelor’s from JMU, her master’s from Old Dominion Univ., and received her Nursing Home Administrator's License in 2016. She looks forward to filling this new role.

Niki Wilson has an expanded role at SVWC. She will now be responsible for the Foundation as well as Marketing. Niki has been with SVWC for a year. She came here with over 17 years of fundraising and community relations experience. Wilson has a passion for developing relationships, connecting and inspiring donors in their purpose of giving, and leading organizations to be good stewards of their funds. Niki will also be going back to school in the fall, as she has been accepted into the Doctor of Professional Studies in the Organization Leadership program at Shenandoah University.

Susie Nail has been hired as SVWC’s new administrator. Her first day was July 6. Susie has been in the senior living industry since 2007 and began her career as an activities director. From there, she moved on to marketing and received her master’s in Healthcare Administration in 2015. That same year, she interned here under Michael Williams. Beginning in 2016, Susie worked for various skilled care and assisted living companies. Most recently, she joins us from Lake Prince Woods CCRC located in the Hampton Roads region of Virginia. Susie says she is thrilled to become the next administrator here and that she will continue to uphold SVWC’s high standards.